Privacy

To run a jam, we store:

• your email and name, so you can sign in and people know who's who
• the messages and files you share in a jam, including photos and recordings
• links or chats you paste in
• the docs and apps Mak makes for your jam
• a little usage data (who did what, when) so we can keep the product working and fix it when it breaks

JamLM is free during its beta, so we collect no payment details. When paid plans start, a payment provider will handle card details and we'll name it here first.

Mak reads a jam's messages and files to answer and build things. It runs on Anthropic's Claude API: when Mak answers or makes something, the jam's relevant messages and files go to Anthropic as part of that request. Anthropic doesn't use API content to train its models by default, and keeps it only briefly to run the request (Anthropic's commercial data-use terms).

Voice recordings go to Modal for transcription, and when Mak makes a picture, its short description of the picture goes to Modal to draw it. Nothing else leaves a jam for any other purpose.

We use a small set of named services to run JamLM. None of them may use your data for anything but running it:

• Vercel — hosts the website and runs it
• Neon — the database: jams, messages, people, files' records
• Vercel Blob — stores the files, photos and recordings you upload
• Fly.io — runs Mak's worker, the process that reads a jam and answers it
• Anthropic — runs Mak, the AI that reads a jam and makes things (see above)
• Modal — transcribes voice recordings to text and draws the pictures Mak makes
• Resend — sends sign-in links and notification emails
• Cloudflare — our domain's DNS, and routes mail sent to hello@jamlm.com to us

During the beta, the JamLM team reviews Mak's work to improve it: every request to Mak, Mak's replies, and the docs and apps Mak makes, plus how people use the product — signed up, started a jam, asked Mak something, made something, invited someone, came back.

Your messages to other people and the files you upload stay private. We don't show them to the team, except if you ask us for help, to investigate abuse, or if the law requires it.

We keep a jam's content as long as the jam exists. The jam's maker can delete it from the jam's menu: that deletes the jam and everything in it — messages, files, things Mak made, its history — right away, for everyone.

You can delete your account yourself: open the account menu (your initial at the top right, or the ⋮ menu in a jam) and choose Delete account. You'll see what will happen before anything does. Then, right away:

• Jams only you are in (or that everyone else has left) are deleted, with everything in them, as if you'd deleted each one.
• Jams you share with others stay for them. If you started one, the person who has been in it longest takes it over.
• In those shared jams, your messages, your comments and the files you brought in are deleted, along with anything made from your files (summaries, transcripts). A comment of yours that others replied to shows as removed, so their replies still make sense. The jam shows one line saying a former member's messages were removed.
• Docs and apps in a shared jam stay as they are, including their history and anything you typed into them, because they belong to the group. Wherever your name showed on them, it says “a former member” instead. A photo of yours that a doc or app showed becomes a plain placeholder. Mak's replies stay.
• Your account goes: your name, email, sign-ins and your assistant's connection to JamLM. Our usage records keep what happened but no longer say who.

Deleting can't be undone. Your files are removed from file storage at the same time, or as soon as the storage service is reachable if it's briefly down. You can sign up again later with the same email; it will be a new, empty account.

JamLM is offered only to people in the United States for now.

You can ask us, any time, to access, correct, delete or export your data. Email hello@jamlm.com and we'll handle it within 30 days.

JamLM is for people 18 and older. We don't knowingly collect data from anyone younger; if we learn an account belongs to someone under 18, we close it and delete its data.

We're well below the size where CCPA's rules kick in, but if that changes, California residents will get the same rights as everyone above, plus anything CCPA specifically adds.

When we change this policy, we'll post the new version here and update the date at the top. For a big change we may also let you know in JamLM or by email.

Questions, requests, anything: email hello@jamlm.com.